Privacy Policy

This Privacy Policy explains how RMOS Social ("we", "the company") collects, uses, stores, and shares your personal data. Information you provide through our WhatsApp Business API integration is subject to the terms of this policy. By using our services, you consent to the collection and use of your personal information as described below.

1. Information We Collect

  • Personal Data: Your name, surname, phone number, email address, message content, and other contact information.
  • User Interactions: WhatsApp messages, sent and received content, interaction times, IP address, and message duration.
  • Device and Browser Information: Device type, operating system, browser, and technical information such as IP address.

2. How We Use Your Information

  • To provide and manage our services (including customer support).
  • To manage customer relationships (CRM).
  • To personalize and improve your user experience.
  • To comply with legal obligations, implement security measures, and prevent fraud.
  • To send marketing campaigns, promotions, and updates with your consent.

3. Sharing Your Information

  • Service Providers: With third-party providers who help us deliver our services, including the WhatsApp Business API.
  • Legal Requirements: When required by law (court order, tax audit, etc.) or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be shared with the new owner.

4. Data Retention

Your personal data is retained for as long as necessary for business purposes or legal requirements. When no longer needed, your data will be deleted or anonymized.

5. Security

We implement reasonable physical, electronic, and administrative security measures to protect your data. However, no method of transmission or storage is 100% secure. Please be cautious when sharing personal information.

6. Your Rights

  • Request access to your personal data
  • Request correction
  • Request deletion (except where legally required)
  • Object to processing

You can exercise these rights by contacting us using the information below.

7. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience, analyze site traffic, and provide personalized content. You can disable cookies in your browser settings.

8. Policy Changes

This Privacy Policy may be updated from time to time. Changes will be posted on this page. Please check regularly for updates.

9. Contact

If you have any questions, concerns, or requests, you can contact us:

  • Company: RMOS Social
  • Email: privacy@rmosweb.com
  • Address: Akdeniz Teknokenti, K:2 No:3, Konyaaltı / Antalya